Bachmann Service Department

Here at Bachmann we are proud to be one of the only UK model railway manufacturers to have a fully operational, in house service and parts facility covering all aspects of product warranty and repair work.

We keep a wide range of electrical and mechanical spare parts for our products in N and OO scale, plus a limited range of HO, On30 and G scale parts. We also hold a selection of locomotive bodies and have some parts for our older split chassis models.

To order parts or to book a service or repair we will need the model’s product code and a full description of the fault requiring attention or the part needed. Please contact us for further details by any of the following:

or via our ‘Contact Us’ form.

Service Department
Bachmann Europe Plc
Moat Way

01455 245 575

Opening Times
8:30am – 4:30pm, Monday – Friday.
Any requests made out of these hours will be picked up on the next available day.